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Frequently Asked Questions

 

Talk to the artist direct!!

Have questions? Want more information on a particular piece? 

Please feel free to call, text, or email me:

t: 206-430-9677

e: si@simoncgallery.com

 

What is your shipping Policy? 

Shipping is FREE on all ORIGINALS!! International shipping (outside of the US) may take longer.

 

What is your refund/return policy on your original art?

100% Satisfaction or return for a full refund.

 

What is your shipping/return/refund policy on PRINTS?

We Ship worldwide using USPS and FedEx.

We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

SHIPPING PRICES are calculated based on your cart total as follows*:

Cart Total From To Shipping Charge*^ International Shipping Charge*^
$0.00 $49.99 $9.49 $11.86
$50.00 $149.99 $16.99 $21.24
$150.00 $199.99 $19.99 $24.99
$200.00 $249.99 $26.99 $33.74
$250.00 $499.00 $29.99 $37.49
$500.00 $999.00 $49.99 $62.49
$1,000.00 Plus $99.99 $124.99

^ Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur an additional charges

 


 

Large Size Products and Crating Policies

  • Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost.
  • Products over 40" long that are shipped flat may require freight shipping, We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.
  • All additional Crate and Freighting Fees will be billed separately after processing your order.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

  • If you reside outside of the continental United States, including Alaska and Hawaii, please contact us at +1 800-435-6686 regarding your shipping preferences.
  • APO shipping is charged full cost and sent via USPS.
  • Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.
  • We are not responsible for duties and taxes required for international shipping.
  • Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us with the details of what will be in the order and the address it will be shipped to.

 

 

How can I keep up with your new work?

Please leave your Email address in the Contact Page (or email me direct si@simoncgallery.com) and I'll send you updates, news and discount coupons!

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Guaranteed Satisfaction!

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